Went in there to get my watch band replaced. I was casually talking to the employees about how I was in college and pretty broke, etc. Mr. Broome decided to do it for free. That act of kindness made my week. Thank you guys so much.

I am extremely sentimental. I own a beautiful Bulova watch my parents gave to me when I graduated high school in 1956. Because we were on a very limited income, the watch was purchased with S&H green stamps. You can imagine my anguish when water got into my precious gift. Local watch repairers could not ...

I visited Pav & Broome Diamond Jewelers to have a diamond I purchased in Afghanistan appraised. While my diamond was being appraised, Victoria encouraged me to look at settings for my stone. She helped me find a setting that was $700 less than the one I had priced somewhere else. Not only was it less ...